WHAT IS BAO LABORATORY REWARDS PROGRAM?
BAO Rewards is our loyalty program. For every dollar you spend on our website (excluding Taxes and shipping fees) you receive one point.
WHO IS ELIGIBLE TO REWARDS PROGRAM?
Membership is limited to individuals ONLY and is limited to one account per individual. A valid email address is required to register for the program. By signing up for the Fresh Rewards program, you agree to be bound by these Terms and Conditions. The program is void where prohibited by law.
HOW DO I REDEEM MY POINTS?
When you are logged into your account, you can check your status, point balance, and activity on baolaboratory.com, as well as redeem points for rewards. When you redeem, your points will be deducted from your BAO Rewards account.
DO MY REWARDS POINTS EXPIRE?
As long as you have made a purchase on baolaboratory.com within the last 24 months, your points will remain active. Your points will expire after 24 months of inactivity.
HOW DOES BIRTHDAY MONTH REWARDS/DISCOUNT WORK?
All BAO Master level & PHD level members are eligible for Double Points (receive two points for every dollar spent) on their first transaction during their birthday month on baolaboratory.com.
HOW DO I REDEEM MY REWARDS?
To redeem rewards, select an available reward from your account during check out. You must be logged into your account to redeem your reward. You may use one reward per transaction; any remaining amounts will not be eligible for redemption or retention. BAO funds rewards may be combined with certain promotions and offers where specified by BAO but cannot be combined with the Birthday reward.
WHAT HAPPENS TO MY BAO REWARDS POINTS IF I RETURN MERCHANDISE?
If any item for which you earned points is returned, the points earned in connection with that purchase will be deducted from your account. Any points redeemed in connection with a purchase (i.e., points redeemed) are forfeited.